Let's get your calendar working for you! hello@sofiadeang.com +00 000 0000 Mon–Fri · 9AM–6PM

EXECUTIVE ASSISTANT & OPERATIONS MANAGER

Running the Details
So You Can Run the Business

Project management, supply chain, customer service and marketing ops — handled by one person who already knows how they connect.

Let's get you your time back!

coffee
fuels calm

X+ Years of
Experience

WHAT I RUN

Four desks.
One person.

Most businesses hire four people for this. I've sat at all four desks, which is why the handoffs between them stop breaking.

Project Management

Scope, timeline, owners and the weekly nudge that keeps a launch from quietly slipping a month.

TimelinesStakeholdersSOPsStatus reporting

Supply Chain

Suppliers, purchase orders, inbound stock and the reorder point nobody wants to be wrong about.

VendorsInventoryPurchasingLogistics

Customer Service

Ticket queues, macros, escalation paths and a response time you can actually put on the site.

HelpdeskEscalationsRefundsCSAT

Marketing Ops

Content calendars, campaign checklists and the reporting that tells you which spend earned its place.

CalendarsCampaign QAEmailReporting

SELECTED WORK

A few things
I've untangled

Every operation is messy in its own way. Here are three I'm proud to have quieted down.

See All Projects

[Client 01]

Project Management · Launch Rollout

[Client 02]

Supply Chain · Vendor & PO System

[Client 03]

Customer Service · Helpdesk Rebuild

SERVICES & RETAINERS

Simple Retainers.
Room to Breathe.

One retainer covering project management, supply chain, customer service and marketing ops.

STARTER

$XXX /mo

For solo founders getting their week back

  • Up to 10 hrs / week
  • Inbox & calendar management
  • Travel & meeting booking
  • Customer inbox triage
  • Weekly check-in call
Get Started
MOST POPULAR
GROWTH

$X,XXX /mo

For teams outgrowing their spreadsheets

  • Up to 25 hrs / week
  • Project management & timelines
  • SOP writing & documentation
  • Supplier & purchase-order tracking
  • Customer service queue
  • Bi-weekly reporting
Get Started
PREMIUM

$X,XXX /mo

Full operations, fully handled

  • Up to 40 hrs / week
  • End-to-end supply chain
  • Marketing calendar & campaign ops
  • Team onboarding support
  • Process automation setup
  • Priority Slack access
  • Monthly ops review
Get Started

KIND WORDS

Happy Founders.
Quieter Weeks.

Quotes go here once Sofia has approvals from her clients.

Read More

Let's create
something
amazing!

Have a project in mind?

Tell me what's eating your week — the recurring fire, the inbox, the handover nobody documented. I'll come back with how I'd take it off your plate.

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